The dental service was exceptional. The dentist (Anastasios) explained the problem, the treatment, and the price. He really took the time to make sure all my questions were addressed and that I was comfortable with the treatment plan. During the treatment he was constantly checking that I am OK and to let him know if there is any issue. There were none. The dental practice was also very accommodating. I called Monday morning to say I was feeling pain and they managed to get me an appointment on the same day. Overall, wonderful and friendly team, with reasonable prices. I will not go anywhere else!
I was new to the area and had not joined a dental practice. I was experiencing increasingly painful toothache and was having great difficulty finding an emergency appointment despite numerous phone calls. I called Alison at Dee Shapland who suggested some other routes but to get back to her if I had no luck. When I phoned back she amazingly was able to shuffle another appointment so I was able to see Nick later that day. I cannot thank the team enough, nor the patient who kindly changed their appointment time. Alison created a space for me that day and Nick treated my problem. This is truly an excellent practice and I will be delighted to join their patient list.
Nick and Ali were very welcoming and friendly, all the staff were brilliant, I had anastasios as my dentist and Laura as my nurse, both explained things very well and by the end of my appointment we had a realistic plan of action to tackle a few issues that I had, would definitely recommend.