I was new to the area and had not joined a dental practice. I was experiencing increasingly painful toothache and was having great difficulty finding an emergency appointment despite numerous phone calls. I called Alison at Dee Shapland who suggested some other routes but to get back to her if I had no luck. When I phoned back she amazingly was able to shuffle another appointment so I was able to see Nick later that day. I cannot thank the team enough, nor the patient who kindly changed their appointment time. Alison created a space for me that day and Nick treated my problem. This is truly an excellent practice and I will be delighted to join their patient list.
Had to have an extraction which was going to be difficult because the tooth had broken. The team were excellent in removing it, there was no pain at all. And the cost of it was very reasonable, (it was much cheaper than I thought it was going to cost, given the difficulty).
I will be using this team again for all my treatment.
I have been a patient at Dee Shapland Dental for around 25 years - it is a wonderful practice where patients are extremely well cared for. Choices and procedures are clearly explained, emergencies accommodated efficiently, and there is a friendly and caring approach to patients who are personally known.