“This practice provides excellent treatment and fitted me at short notice today for emergency treatment. Nick is an excellent clinician with outstanding patient skills. All the team is welcoming, professional and it’s a pleasure to attend. This practice is excellent all round and I have no hesitation in recommending them to friends and family”
“Ansa was a breath of fresh air (I had originally seen another orthodontist at another practice). From day one she made me feel relaxed and acknowledged the fact that I was a person with feelings and not just a problem that needed to be fixed. For example, she was concerned that if we removed too many teeth my skin and facial structure would change and possible age me”
“This practice is very convenient for me and it’s very relaxed and welcoming so I feel comfortable voicing any concerns I may have. I’ve actually really enjoyed coming to this dentist as I know I can have a laugh with everyone here and it doesn’t seem like a chore to go to the dentist, it’s actually quite fun.
I would definitely recommend this practice to anybody as it’s an incredibly welcoming place.”
“I have been a patient here for 28 years with Nick and for the past year I have been seeing Ansa for orthodontic treatment. I have found Ansa has always been very helpful since the first consultation appointment when I was considering having a brace fitted. During my orthodontic treatment the staff always worked around appointments for me so I could pop in at any time if I needed to. Now I have completed my treatment and the results are excellent.
I would definitely recommend this practice, Nick & Ansa to friends & family.”
“ I have been a patient of Ansa’s for 2 years and have had a very good experience during my orthodontic treatment. Everyone is really nice in the practice and every time I come in, they are really caring and friendly. I would for sure recommend this practice to friends and family. ”
” I have been a patient of Anastasios Plessas for the last 3 years. This practice is so friendly and efficient, from the receptionists to the practitioners – everyone is so professional. Myself and my partner have always been treated with great care and every procedure is thoroughly explained and is performed with a lot of attention. I would most definitely recommend this dentist and dental practice to friends and family. ”
” I have been a patient at this practice for 17 years. This is the best dentist we have ever had, the staff are so wonderful, kind and friendly and always very helpful. We have never had any complaints and they are so efficient. I would definitely recommend Nick Dee Shapland and this practice to friends and family. ”
” I have been a patient here for 25 years plus and I find the service is excellent. The dentist is very good at keeping you informed during all the treatment stages and the aftercare is also so good. All the staff are very friendly and helpful – I would recommend this practice to family and friends. ”
” I have been a patient of this practice for 54 years and I can honestly say there is no comparison with this practice and practitioner to any other dental practitioner. Nicholas Dee-Shapland is just the best. The treatment is of superb quality and an absolute gentleman into the bargain. I am totally confident with the practice all the wonderful staff.
I would absolutely recommend this practice and I already have – my 54 years as a patient here are testament to that ”
” I have been a patient since July 2015 and I have found this practice to be second to none. I’ve been very impressed by the patient centred care and friendliness of the staff. Ali has made me feel so welcome each time and always goes the extra mile to fit me in at short notice. The orthodontic treatment by Dr Akram has been fantastic – my teeth look great and I’m extremely pleased with the results. I’ve also just had an appointment with the hygienist – Gayle, who was lovely. I would definitely recommend this practice to family and friends. Thank you. ”
” I have been a patient of Ansa’s for 3 years and I find the staff at this practice excellent – they are so friendly and also very patient. Ansa explained everything to me throughout my treatment and at every visit telling me exactly what I needed to know and was always very friendly and caring. I feel that I have had a lovely experience whilst undergoing orthodontic treatment, Ansa was always happy to see me last minute and all the staff were prompt and efficient in replying to any enquiries I had – this dental surgery offers great customer service. I would definitely recommend this dental practice to family and friends. ”
” I have been seeing Ansa for the last 3 years and I have had a very welcoming and professional and personalised service from this dental practice. The whole personal experience has meant that I have had braces fitted to suit my lifestyle out of all the options offered to me. Ansa was very professional and knowledgeable and I always felt that I was in ‘good hands’. The nurses were also brilliant, especially Aggie who was lovely and bubbly and made me feel at home. The results I have achieved are fantastic and I am so happy with my ‘new smile’. I would absolutely recommend Ansa and this practice to my friends & family. ”
” I have been coming to this dental practice for 44 years. It is a joy to come here, everyone is wonderful and although I am a nervous person they all put you at ease and treat you gently. They are quite simply ‘the best’. I would most definitely recommend this practice and Anastasios to my friends and family. Here is my poem to Anastasios for what he has done for me:
‘ I had the wedding of the year, right here at our house in the garden.
Everyone drank and danced til three in the morning
I sat and watched and talked and smiled.’
‘We had our holiday by the sea
We drank, we sunbathed, we paddled in the sea
I watched the waves and talked and smiled.’
‘These teeth have made my life wonderful
Going for a meal, talking, smiling
I feel like a new woman – confident
Thank you, Thankyou, Thankyou.’ ”
” I have been a patient of Ansa Akram for the past 2 years and find everyone at this practice so much friendlier than a normal dental practice and they provide much more of a personal service.
During my orthodontic treatment I found Ansa really easy to get along with and she made me feel comfortable.
I am so much more confident with straight teeth and that’s all thanks to Ansa and the team – thank you so much. I would definitely recommend Ansa & this practice to friends & family. ”
” In the past I’ve had a previous rough dentist but since I’ve been a patient of Anastasios I have found him so friendly & extremely caring. He explains the treatment to me and is also a very gentle dentist.
Dee Shapland dental are very lucky to have Anastasios & I would most definitely recommend him to anyone. ”
“I have been a patient of Ansa Akram for the last 2 years. Ansa is not only lovely but a fantastic orthodontist and my whole treatment experience has been fantastic. I would recommend this practice and Ansa to friends and family without hesitation. ”
“I would like to say a massive ‘Thank-you’ to Nick and his great team for going out of their way to make sure my treatment was completed before I travelled abroad. They started early on several occasions to make sure I was seen and all with smiles and kindness. This is truly a gem of a dental practice where the patient is treated as an individual and with great professionalism. I have been coming here for many years and it will be very hard to find anything comparable in the USA.
I would encourage anyone who values honest and genuine care to see Nick and his team, they are all fantastic.”
“This practice offers Saturday appointments and the staff are very friendly and helpful. I would recommend Ansa and this dental practice to friends and family as the service is excellent and treatment is provided at an affordable cost – the location is also very convenient.”
“I have been having Orthodontic treatment with Ansa Akram since April 2014. The practice always makes me feel really welcome and Ansa has been fantastic over the past 20 months making my journey through straightening my teeth an easy and enjoyable one. I would most definitely recommend Ansa and this dental practice to friends and family. Thank you Ansa.”
“I have been a patient of Nick Dee Shapland for 23 years. Nick is the most trustworthy and thorough dentist I have ever seen. He is passionate about his job and his vast experience and expertise are evident. He spends time showing me how to clean my teeth properly and use interdental brushes to prevent further problems. Since seeing Nick I have saved money as I rarely require expensive treatments and I still have all my own teeth despite being 78 years old!
The whole team are caring and helpful – and this is a truly ‘family friendly’ place where all ages are looked after so well. My grandchildren also are patients and they love their visits and have beautiful clean teeth and no fillings.
I wouldn’t hesitate to recommend Nick and his team to anyone who wants an excellent and caring dentist.”
“This practice provides a far more professional service than any other I have been to. All the staff are very pleasant and supportive and explain all procedures. I had a tooth extracted today and the procedure was very good and with no pain – all aftercare was explained clearly. I would definitely recommend Anastasios and this practice to friends and family”
“This practice and Ansa are very caring, friendly and very professional. I have had braces on for just over a year and I have had appointments every 4 – 6 weeks. I find the staff really friendly and nice and I felt relaxed during treatment (normally I am nervous when I see people that I don’t see often but I have been alright with all the dental staff).
I would recommend this practice and Ansa.”
“I have been having orthodontic treatment with Ansa for the past 2 years and have been treated very well. The staff are all very kind and helpful and I am so pleased with the outcome – I would recommend Ansa and this practice.”
“I have been a patient of Nick Dee Shapland for 10 years and I find his care very detailed and particularly helpful at helping me to keep my teeth clean. The practice is very relaxed but also professional and I would most definitely recommend Nick and this dental surgery.”
Changing Faces Exeter – Denture Clinic
“My experience with this dental practice…………
On my initial consultation appointment I was talked through every step of the procedure and the possible outcome in a manner that was not only informative and professional but also with compassion for the client. I was immediately made to feel at ease with my situation.
My first fitting of my dentures was so good that having shown my wife and given how I felt at that time, it was hard to give them back for final adjustments.
My final fitting and my experience with my dentures over the past 8 months has been life changing. Not only can I eat everything that I love with confidence, the natural look of my teeth and my facial appearance is as it was prior to having dentures fitted – I cannot thank you enough.”
“Throughout all of Laura’s treatment with Ansa, I have been very impressed with how accommodating she has been with appointment times and her calm and very approachable demeanour. She takes time to explain everything very clearly to myself and Laura and she has always treated Laura with great respect and dignity.
I would definitely recommend Ansa to family and friends for all the above reasons.”
Sally & Laura Gray
“This is a very friendly practice where there are no surprises as you are always are kept informed of what is happening. I would recommend this practice as the treatment is excellent.”
“We had concerns about the quality of treatment from a previous dentist but the whole experience at this practice is so pleasurable. We are given very helpful advice, all the staff are so very friendly and I can’t believe the difference the dental brushes have made to all of our teeth, we wouldn’t have thought it possible in such a short time. We have already recommended this practice as we have had numerous dentists over the years and throughout the country and this practice is the very best.”
“I had a real phobia with any dentist after a bad childhood experience and it took me 20 years to pluck up the courage to visit the Dee Shapland Dental Surgery.
I was totally surprised at the understanding and compassion shown to me there. The treatment was gentle and taken at a pace I was comfortable with. It was pain free and Nick was gentle and explained everything to me.
I would most definitely recommend this dental surgery. After being terrified for so many years, I now feel comfortable about visiting the dentist regularly.
I also have my brilliant dentist – Nick Dee Shapland, to thank for probably saving my life. He noticed a lump in the side of my cheek and referred me to the hospital for further investigation. It turned out to be a tumour in my salivary gland which could – if left untreated turn into a very aggressive and life threatening cancer. I had had this lump for ages and hadn’t done anything about it, I had it removed and confirmed as benign.”
Changing Faces Exeter – Denture Clinic
“…… I am so happy with my denture, I wish I saw Andrew originally as it’s amazing how my new denture looks so natural, just like my own original teeth. My friends and family are impressed with my new look and I am smiling again – I have not smiled properly for 2 years. My confidence has returned which makes me feel good and it’s all down to you and your incredible work ……”
“I would emphatically recommend Nick Dee Shapland and his practice. I can’t fault his treatment and the dental care I have received has been excellent. Nick makes you feel at ease and I trust him implicitly. Nick performed ‘magic’ on one of my teeth when he rebuilt it with composite filling making it look like my old tooth, it’s so good that I can’t tell what is tooth and what is filling. I like the fact that he explains exactly what he is doing. I saw Nick’s Grandad originally and have been with Nick ever since, I never want to go anywhere else.”
“I previously visited a dentist when I lived in another country. I have found the treatment at this practice quick, straightforward and only what is necessary has been done. In the past other dentists have performed a lot of unnecessary work so Nick has restored my faith. Nick is very knowledgeable, he keeps abreast of all current things but I love his approach of prevention and gentle but effective dentistry. Nick treats our whole family and I would highly recommend him – he is the best dentist I have ever had.”
“Nicholas Dee Shapland is the nicest dentist I have ever visited. My Mother was terrified of Dentists but once she came here, she had no problem as Nick was always very kind and thoughtful. They are all very professional and the receptionists are very welcoming and everyone seems to care. The waiting room is very nice and the whole experience is one of a pleasant, calm, unhurried ambience which pervades the whole practice atmosphere.”
“I have always been pleased with the dental treatment I have received. The whole practice is always warm and welcoming and has always tried to be as flexible as possible in accommodating the needs of myself and my family. I would recommend this practice as we have received first class treatment in a very friendly setting.”
“I can’t thank Anastasios enough for the work he has recently completed – it has made a huge difference to me. He has taken a lot of trouble to finish the work beautifully and I’m so pleased with the result. The fillings are excellent and I’ve been extremely impressed with how much care he has taken in the process.”
“Anastasios is a totally different dentist from any other I have ever seen. He is very gentle and extremely approachable. All the staff are very pleasant and it is a pleasure to come here. I would very much recommend this dentist and dental practice.”
“In a previous dental practice, I would have to wait 6 – 8 weeks for an appointment, this practice ensures you are seen when you need to be. The staff are always friendly and efficient and the treatment I have received has been excellent. You are always treated as a person, not a patient on a conveyor belt.”
“My previous dentist didn’t spend much time on my appointments and often didn’t listen to my symptoms. Nicholas takes time with me and listens to my views. He is extremely thorough and has an approachable manner. The reception staff also treat you as an individual and are welcoming. I really feel like I am receiving true private care. I would definitely recommend this practice – I am extremely pleased to be registered here with Nicholas.”
“Erica is extremely friendly and we have learnt a lot today and found her advice really helpful. We were surprised to find we weren’t actually cleaning our teeth properly and would highly recommend a visit to her as ours was extremely pleasant.”
“This dental practice provides the most professional service. The staff are very friendly and nothing is too much trouble. Everything was explained to me before my treatment commenced and I have every confidence in the treatment provided and the team.”
“I have been a very happy patient at this practice for over 20 years and have always found the staff helpful, professional and friendly.
The surgeries are spotlessly clean, modern and bright. My treatment is explained clearly and my dentist (Nick Dee Shapland) is always happy to discuss any questions I have. On the rare occasion I have needed emergency treatment, the receptionist has made every effort to get me seen as soon as possible on the day – they really do go ‘the extra mile’.”
“On moving to the area 14 years ago we were recommended this practice by a friend. Nick Dee Shapland is a highly professional and competent Dental Surgeon in a well-run practice, and I have been extremely satisfied and have recommended several friends who have also praised this establishment. The Dee Shapland Dental Surgery is how a modern, professional and friendly dental practice should be.”
“I have been a patient at this practice for 26 years. The service has been excellent, the atmosphere as soon as you walk through the door is very welcoming and friendly which allays the usual fears of attending the dentist. The treatment is excellent and the whole experience is very relaxing and this is a dental practice you can actually look forward to visiting!”
“Everyone in this practice is courteous and helpful and the dental care I have received is extremely thorough – I feel I am getting the best possible advice and treatment.”
“We were recommended this practice by our GP and several friends when we moved into Exeter – we were not disappointed. The premises is constantly upgrading, the reception is bright and clean and above all, smiles! The dental treatment has always been superb and we have now been patients for 34 years and would unreservedly recommend this immaculate and happy practice.”
“Nicholas Dee Shapland has always impressed me by his willingness to embrace the most modern and effective procedures and excellent equipment – he is a great favourite with all the family. The practice has always been most efficient, any emergencies being treated and resolved with minimum delay and the very high standard of preventative dentistry has prevented many problems.
I would thoroughly recommend this practice because of the high standard of professional care, modern equipment and exemplary standards of hygiene and service.”
“A previous dentist had been very scary, you had to wait a long time and it usually hurt, it made me afraid to go. This practice is clean, always friendly and it is a pleasure to visit the dentist. You are told of issues and kept informed of anything you can do to keep your teeth healthier. Treatment is always free from pain and my dentist is excellent.”
“I was always concerned about how much pain I may have visiting the dentist, but with Nick Dee Shapland I was surprised at how little discomfort I experienced. Nick has been very thorough and through advice and preventative treatment my initial signs of gum disease have been addressed, and I have needed no further dental work. I would definitely recommend this practice, it is the best surgery I have ever experienced. Although everyone is very professional, the atmosphere is lovely and relaxed and all staff from receptionists to dental nurses and dentist are great…”
“This practice is wonderful, everyone is so helpful and kind. Mr Dee Shapland is very gentle when doing my teeth and he is very informative which is so good. I would very highly recommend this practice.”T. U.
“The practice provides a most personable and happy experience, it is very friendly and welcoming and efficient too.”
“Nick is patient, extremely considerate and a great dentist and I would emphatically recommend this dental surgery.”
“I find the atmosphere unlike any other Dental surgery, it is relaxed and the dentist puts me at ease and always explains what treatment he suggests and why. He also gives me the opportunity to choose and my treatment is painless, I know exactly what is going to happen at each appointment. This surgery goes the ‘extra mile’ in their treatment and understanding.”
“I am delighted with the treatment, prompt appointments and the good access to the dental surgery…”
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